Terms and Conditions

  1. Introduction
    1. This document (together with any documents referred to in it) tells you the terms and conditions (the 'Conditions') upon which we will sell the Goods listed on this website (nalandathreads.com) to you.
    2. Before confirming your order please:
      1. Read through these Conditions and in particular our cancellations and returns policy at clause 12 and limitation of our liability and your indemnity at clause 17
      2. Print a copy for future reference
      3. Read our privacy policy regarding your personal information
    3. By ordering any of the Goods listed on this Website, you agree to be legally bound by these Conditions. You will be unable to proceed with your transaction if you do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time.
    4. We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether we have changed these Conditions.
  2. Communications
    1. You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
    2. We will contact you by email or provide you with information by posting notices on our Website.
  3. Website use: You are permitted to use the Website and the material contained in it only as expressly authorized by us under our terms of use.
  4. Reviews
    1. You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
    2. You undertake that any review, feedback or rating that you write shall:
      1. Comply with applicable law in the UK and the law in any country from which they are posted
      2. Be factually accurate
      3. Contain genuinely held opinions (where applicable)
      4. Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
      5. Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
      6. Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party
      7. Not be used to impersonate any person, or to misrepresent your identity
    3. You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
    4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.
    5. We reserve the right to publish, edit or remove any reviews without notifying you.
  5. Registration
    1. When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
    2. By registering on the Website you undertake:
      1. That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects
      2. To notify us immediately of any changes to the information provided on registration or to your personal information
      3. That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision
      4. To only use the Website using your own username and password
      5. To make every effort to keep your password safe
      6. Not to disclose your password to anyone
      7. To change your password immediately upon discovering that it has been compromised
      8. To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them
    3. You authorise us to transmit your name, address and other personal information supplied by you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.
  6. Eligibility to purchase from the Website
    1. To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must:
      1. Be 18 years of age or over
      2. Be legally capable of entering into a binding contract
      3. Provide full details of a delivery address in the India
    2. If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.
  7. Order process and formation of a contract
    1. All orders are subject to acceptance and availability. If any Goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.
    2. Any order placed by you constitutes an offer to purchase the Goods from us.
    3. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.
    4. You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.
  8. Delivery
    1. The Goods will be delivered to you at the address you provided during the order process which must be the address that is the billing address of your payment card.
    2. We employ professional carriers. Nevertheless, you must examine the Goods on arrival. If you are asked for your signature on delivery, you must examine the Goods before signing for them.
    3. Any dates quoted for delivery of the Goods are approximate only. If no date is specified then it will take place within 30 days of the date of the Confirmation Notice, unless there are exceptional circumstances.
    4. We will not be liable for any delay in delivering the Goods, however caused.
    5. The Goods may be provided in installment.
  9. Delivery by installment
    1. The Goods may be sent to you in installment.
      1. The cause may be shortage of good (reasons may be natural calimities,low production,labour displacement)
  10. Complaints If you have a comment, concern or complaint about any Goods you have purchased from us, please contact us via email at support@nalandathreads.com or by post at Nalanda Thread pvt. ltd. Jamuna Dass Market, Macharhatta, Patna city, Patna,800008, Bihar,India